How Corvexora collects, uses, and protects personal data.
This Privacy Policy describes how Corvexora ("we", "us", "our"), an educational organisation based at 2 Rue Philisbourg, France, collects, uses, stores, and protects personal data when you visit our website at corvexora.com or interact with us by telephone or email. This policy is written in compliance with Regulation (EU) 2016/679 (the General Data Protection Regulation, "GDPR") and the French Data Protection Act (Loi Informatique et Libertés, as amended by Ordonnance n°2018-1125 of 12 December 2018). We take our obligations under these laws seriously and are committed to processing personal data lawfully, fairly, and transparently.
Corvexora is the data controller for the personal data described in this policy. We are an educational organisation whose purpose is to explain France's social aid system in clear and accessible terms. We do not provide personalised advice, legal services, or administrative assistance. Our contact details for data protection matters are: 2 Rue Philisbourg, France; telephone +33 1 69 43 71 21; email info@corvexora.com.
We collect personal data only when you provide it to us directly, and only to the extent necessary for the purpose for which it was collected. When you use the contact form on our website, we collect your name, email address, and the content of your message, as well as your telephone number and organisation name if you choose to provide them. This data is collected on the legal basis of your consent, which you give by submitting the form and ticking the privacy checkbox. We use this data solely to respond to your enquiry.
When you visit our website, certain technical data is automatically collected by our hosting provider. This may include your IP address, browser type, operating system, referring URL, and pages visited. This data is collected on the basis of our legitimate interest in maintaining the security and performance of our website. We do not use this data to identify individual visitors.
If you contact us by telephone, we may retain a record of your call for the purpose of following up on your enquiry. This is done on the basis of our legitimate interest in responding to communications addressed to us.
Our website uses cookies. Strictly necessary cookies are placed without your consent because they are essential to the operation of the site. Other categories of cookies, including analytics and marketing cookies, are placed only with your explicit consent, which you may give or withdraw at any time using the cookie preference tool available on our site. For full details of the cookies we use, please see our Cookie Policy.
We do not sell, rent, or trade personal data. We may share data with our hosting provider and email service provider to the extent necessary to operate our website and respond to communications. These providers act as data processors under contracts that require them to process data only on our instructions and in compliance with applicable law. We do not transfer personal data outside the European Economic Area except where adequate safeguards are in place as required by GDPR.
Contact form submissions are retained for a period of twelve months from the date of receipt, after which they are deleted. Technical log data retained by our hosting provider is typically deleted after ninety days. If you request deletion of your data before these periods expire, we will comply promptly, subject to any legal obligation to retain data for longer.
Under the GDPR and French law, you have the right to access the personal data we hold about you, to request correction of inaccurate data, to request deletion of your data, to object to processing based on legitimate interests, to request restriction of processing, and to data portability where technically feasible. You also have the right to withdraw consent at any time where processing is based on consent, without affecting the lawfulness of processing carried out before withdrawal.
To exercise any of these rights, please contact us at info@corvexora.com or by post at 2 Rue Philisbourg, France. We will respond within one month. If you believe we have not handled your data correctly, you have the right to lodge a complaint with the Commission Nationale de l'Informatique et des Libertés (CNIL), the French supervisory authority, at www.cnil.fr.
We implement appropriate technical and organisational measures to protect personal data against accidental loss, unauthorised access, disclosure, alteration, or destruction. These measures are reviewed periodically and updated as necessary. However, no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security.
We may update this Privacy Policy from time to time to reflect changes in our practices or applicable law. When we do, we will update the date at the top of this page. We encourage you to review this policy periodically. Continued use of our website after any changes constitutes acceptance of the updated policy.
For any questions about this Privacy Policy or our data practices, please contact us at: Corvexora, 2 Rue Philisbourg, France. Email: info@corvexora.com. Telephone: +33 1 69 43 71 21.